Refund & Return Policy
Last updated: October 15, 2026[cite: 1]
Thank you for shopping at Veeram Bags. Please read our comprehensive policy regarding returns, replacements, and final sales carefully before making a purchase.
1. Strict No Return & No Exchange Policy
We maintain a strict No Return and No Exchange policy across all standard catalog products once successfully delivered. All sales are considered final. Please review product dimensions, descriptions, and details carefully before completing your purchase.
2. Exceptions: Damaged, Defective or Wrong Items
The only exception to our return/replacement policy applies to items received in a damaged, defective, or incorrect state:
- Reporting Window: Any transit damage, defect, or missing item discrepancy must be reported via email within 24 hours of delivery, backed by a clear unboxing video. Claims raised after 24 hours will not be considered under any circumstances.
- Verification: Our team will review the submitted media. If approved, a replacement or appropriate resolution will be arranged.
3. Nature of Craftsmanship & Natural Variations
Our products feature genuine materials and craftsmanship. Minor variances in texture, natural leather/fabric marks, or slight color shades due to photography lighting and screen settings do not qualify as manufacturing defects, and returns will not be accepted for such natural traits.
4. Refunds & Processing
In cases of approved cancellations or verified damage claims where replacements are unavailable, refunds will be processed back to the original mode of payment within 5 to 7 working days.
Support & Inquiries
For any return or quality support claims, contact our desk:
- Email: support@veerambags.com
- Support Helpline: 7477242111